Communication & AI
Keep Pet Parents in the Loop, on the Apps They Already Check
Booking confirmations, appointment reminders, and live grooming updates (like "your groomer is on the way") reach pet parents through SMS and WhatsApp, not just an in-app notification they might not see in time.
Appointment confirmation and reminder messages
Grooming status updates (assigned, en route, arrived, completed)
Reduces no-shows by reaching pet parents where they already are
Vaccination, surgery, lab report, payment and follow-up updates sent automatically
New-booking and new-order alerts on WhatsApp for the owner, reception and groomers - each can be switched on or off